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Why should I use zoomzaa?
The Internet is a very important tool for the ongoing
development of our children, but it can be a dangerous
place. Parents need to be aware of their children’s
activities while using the Internet. zoomzaa is a free
and intuitive way to monitor and track all web sites
visited by your children and their personal computers
and also all of their MSN Messenger conversations. Back to top
What does zoomzaa "do"?
After zoomzaa is installed in each home computer,
all MSN Messenger conversations and
Internet sites visited will be tracked. The tracked
information is included in a simple to read report
and emailed daily to the parents. zoomzaa allows the
parent to take several actions with this information
such as block a web site or mark it to have a screen
shot (picture) taken of every page visited. Back to top
Why would I want zoomzaa to take a "picture"
of a web site?
This feature allows you to see what your child will
have seen. For whatever reason, you may not have
the time to check out each and every web site each user
and computer visits. This feature will provide
irrefutable visual confirmation of the information and
images seen at the domain name you elected to take a
picture. When zoomzaa sends you the daily email
with all activities, those web sites you requested an
image be taken will show a camera icon on the left side;
simply click on this icon and see what the site looks
like. The image file will show the name of the
user that visited the site and the date and time the
image was captured. Back to top
How long will zoomzaa take the actions
the Administrator has requested?
In all cases, with the exception of the "Picture Site"
command, "action" information is stored indefinitely.
Images of web sites are stored for 5 days or until the
account's image file exceeds 50MB - whichever comes
first. When zoomzaa sends you the daily email
with all activities, those web sites you requested an
image be taken will show a camera icon on the left side;
simply click on this icon and see what the site looks
like. The image file will show the name of the
user that visited the site and the date and time the
image was captured. Back to top
Is there any cost for me to use zoomzaa?
No, zoomzaa is a totally free program designed to help
parents monitor the activities of their children while
surfing the Internet and using zoomzaa. zoomzaa can
track all MSN Messenger conversations of registered
users (these users are established by a parent) and
also all Internet sites and world wide web addresses
each zoomzaa-registered computer visits. zoomzaa allows
the parent to take four actions with all web addresses:
(1) they may be ignored; (2) they may be OK'd; (3) they
may be blocked; and, (4) an image of the visited site(s)
may be taken for later viewing. Back
to top
How do I “get” zoomzaa?
You’re a mouse-click away from registering and installing
zoomzaa for free on all your home computers. It’s easy
and quick. Back to top
When installing zoomzaa, the application
asks for my Primary Email (Login) what is that?
When you register with zoomzaa you must provide a primary
email address; normally it’s the email that you use
daily and have constant access to. With this email and
your password, you can login to zoomzaa from anywhere
at any time. Back to top
I did install zoomzaa in my computer but it
does not show up when I login to zoomzaa, why?
To be sure that zoomzaa is working properly in your
computer just right mouse click on the little little
green "h" icon that is on the right bottom corner of
your screen and click on "Test zoomzaa Connection".
If it says that everything is "ok", login to zoomzaa
again, go to Account Administration and verify if the
computer is now registered. Back to top
Does zoomzaa track all activities on my computer?
No, zoomzaa only tracks web sites visited and MSN Messenger
activities. zoomzaa does NOT capture keystrokes. Back to top
Does zoomzaa use keystroke-capturing technology?
No, zoomzaa is not Spyware and only the Account Administrator
receives a record of the web site and MSN Messenger
activities occurring on their monitored computers. Back to top
Can zoomzaa be installed in any computer?
No, zoomzaa requires Windows XP and also a compatible
network card. Back to top
How do I know if my computer has a compatible network
card?
After installing zoomzaa if the little "h" icon that
is on the right bottom corner of your screen has a red
"x" in it, that means something is wrong with the network
card or you connection to the Internet. You should click
on the "h" with the right mouse button and run zoomzaa
"Test zoomzaa Connection" to verify what is happening. Back to top
What do I do if my network card is not compatible?
Generally only older cards are not compatible. The best
solution, if at all possible, is to substitute your
present network card with a new one. Back to top
Does zoomzaa work with any Web browser?
zoomzaa works best with Internet Explorer. zoomzaa may
not track all data or perform as effectively with other
browsers. Back to top
Does zoomzaa track secure sites such as banking?
No, zoomzaa cannot monitor any secure (encrypted)
web sites. Back to top
How do I know what a secure web site “looks like”?
Generally, secure and encrypted web sites use the prefix
https: Back to top
Can I control what zoomzaa tracks?
Yes, the Account Administrator has the ability to OK
any web site, as well as block any web site. zoomzaa
only tracks what you authorize. Back to top
Can I be 100% certain that zoomzaa will monitor
all web sites visited as well as MSN Messenger accounts?
No, in the normal course of Internet activity zoomzaa
will provide a record of all activity; however, we cannot
guarantee that external factors such as Internet connectivity
and resources on your computer that may cause information
to be lost during transmission. Back to top
Is my personal information shared with any other person
or organization?
No, absolutely not! zoomzaa does not share or make available
any information that can be tracked back to your email,
computer or MSN Messenger accounts. Back to top
If zoomzaa is a free service how can it be
viable?
zoomzaa as a free service to all end users; we have
partnered with advertisers whose promotions appear on
our web site and emails. Back to top
Are there sponsored pop-ups on zoomzaa?
No – there are no pop-ups of any kind on zoomzaa. All
partners’ advertisements appear on the right site of
the emails or our web site. They have a standard size
that is designed not to be intrusive. Back to top
If I am not connected to the Internet while my children
are accessing the Internet, how do I know what their
Internet activities were on a given day?
zoomzaa sends the Account Administrator a daily email
to the primary address and up to four additional email
addresses. This email provides you with all the activities
of your account, which includes all personal computers
you have installed zoomzaa as part of your household,
from the previous day. Back to top
Does zoomzaa have the ability to send
the daily activity report to more then one email address?
Yes. zoomzaa automatically sends an email
report to your primary email address and up to four
different email addresses. You can add additional email
addresses if you wish by accessing the administration
area of zoomzaa. Back to top
How long does my data remain in zoomzaa?
zoomzaa maintains your data for one month from the date
it was captured and you can access your data any day
through the use of zoomzaa’s built-in calendar. Back to top
Can I delete my data before the one-month period expires?
Yes, you can delete your data at any time by accessing
the Account Administration area of zoomzaa. Back to top
Can I track more then one computer in my house using
the zoomzaa program?
Yes, zoomzaa can track up to four computers simultaneously
in your house. All you need to do is to download and
install zoomzaa on those personal computers. Back to top
Do I need to register again to install zoomzaa
on other computers?
No, you just have to download and install zoomzaa from
our web site and install on all computers in your house. Back to top
How do I download zoomzaa without registering
again?
From the Account Administration section of zoomzaa click
on the link "Download zoomzaa" and follow the instructions. Back to top
Can my child prevent monitoring or remove zoomzaa
from the computer?
Yes, it is possible. However, in order for this
to occur, they must have Administrator Account privilege
in Windows and have the know-how to uninstall an application.
Make sure your child does not know your computer’s Window’s
administrator password. Back to top
Do I have to wait for the daily email or can I view
the tracked data on-line?
You can login to zoomzaa using your primary email and
your password at any time to view your data in real-time.
Your information is being constantly being updated by
zoomzaa. Back to top
Is there a time limit on how long I can stay logged
in to zoomzaa?
No, you may stay logged in to zoomzaa as long as you
wish. Back to top
Is there a limit on how much data can be tracked from
my computers by zoomzaa?
There is no limit to the amount of data tracked. Back to top
I have more then one child, how can I track their
web activity individually?
Make sure that each child has their own Windows user
login and their own MSN Messenger account. Back to top
If my child is using MSN Messenger at a friend’s
home, does zoomzaa track his/her activity?
Yes, zoomzaa will track MSN Messenger activity on any
computer, in any location, as long as the computer that
your child is using has zoomzaa installed. Back to top
If a friend of my child comes to my house
and uses one of our computers, will I see that activity?
Yes, if any person has a log on account at your house
it will specify the activity by person. If the person
logging in at your house does not have a log in account,
their activity will be recorded as a "Guest". Back to top
Is it important that I share the zoomzaa story
with the parents of children that my child associates
with regularly?
Yes, your child may use MSN Messenger or try to
access Internet web sites, blogs, etc. from a computer
outside your house. If zoomzaa is installed on computers
in homes your child frequents, then you can monitor
your child’s activity and the other parents can also
feel comfortable that they have taken steps to monitor
their children as well. To tell other parents
click here. Back to top
How long after I block a web site does it take for
zoomzaa to take action on my home computer (s)?
Normally this process is done within a minute: however,
it always depends on your home Internet connectivity
speed. Back to top
Will my child know that I blocked a web site?
zoomzaa was designed to be transparent to children.
When a blocked web site is visited, the standard Window’s
“The page cannot be displayed” page will appear. Back to top
How do I stop zoomzaa from tracking a safe
web site that I wish to approve for my child?
You as the Account Administrator determine which web
sites are acceptable and should not be monitored. In
your Account Administrator page you click on the "Site
OK" box and it will no longer track the web site. Back
to top
Why aren’t all of the web sites that have been visited
being tracked and listed by zoomzaa?
This can happen for the following reasons: the administrator
has marked the web site as OK; or the web site is a
secure site (encrypted); or there was a communication
problem between zoomzaa and your computer. Back to top
Web sites that I never visited are being listed on
zoomzaa. Why?
When you visit some web sites they redirect your computer
to different web sites and run them in the background.
This happens very quickly and the user does not notice.
This occurrence can be for legitimate or illegitimate
purposes. If you have doubts about the web site, just
block it through zoomzaa’s Account Administration page.
However, you should exercise great care when doing this;
blocking a related site may affect access to the principal
web site. If this is the case, go go to the Account
Administrator section of zoomzaa and locate the web
sites you have marked as being blocked. One you
have found the problem one, mark it as ok and then submit
your changes to your zoomzaa profile by clicking on
the button at the end of the list. Back
to top
What if I find that a web site I thought was illegitimate
and I blocked is causing problems when I try to open
a legitimate web site?
Simply go to the Account Administrator section of zoomzaa
and locate the web sites you have marked as being blocked.
One you have found the problem one, mark it as ok and
then submit your changes to your zoomzaa profile by
clicking on the button at the end of the list. Back
to top
Does zoomzaa list all web sites visited?
zoomzaa, by default, only lists a web site that
starts with WWW. If you wish to view all Internet activity,
click on the “list all” link next to the Web Sites Visited
listing. Back to top
Can I use zoomzaa to track Spyware or unauthorized
monitoring software?
Yes, zoomzaa can help you find unsolicited traffic between
your computer and illegitimate web sites. To view or
block these web sites, go to the Account Administrator
page and click on the “list all” link next to the Web
Site Visited listing then click on block and click on
the button to submit your changes to your zoomzaa profile.
Back to top
What should I do if I feel that my child is having
an inappropriate or suspicious MSN Messenger conversation?
Talk to your child and if necessary alert the appropriate
authorities. It is best to print and save the pages
or the daily emails from zoomzaa that contain the inappropriate
or suspicious MSN Messenger conversation(s). Back to top
Is zoomzaa all I need to ensure my
children are safe when they are using the Internet?
No; by no means!!! zoomzaa is only one important tool
to help you monitor certain activities while your children
are navigating the Internet. Always try to keep up-to-date
on new technologies and trends. The best protection
that a child has will always be their parents' or guardians'
supervision. Back to top
What does the word "beta" mean under the
zoomzaa name?
Even though zoomzaa has been under development for quite
some time and a great deal of time has been spent in
testing, we at zoomzaa still believe that there is room
for improvements. The beta means that we appreciate
and will look carefully into any suggestion by our users
and strive to fulfill all expectations. For comments
and suggestions please contact
us. Back to top
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